Privacy Policy

Last Updated: September 10, 2026

At WILVOR (“we”, “our”, or “us”), we operate https://wilvor.com, an online store offering sunglasses, hats, fashion accessories, and related lifestyle products. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://wilvor.com, browse or purchase sunglasses, hats, and fashion accessory products, place an order, contact us, or otherwise interact with our website and services.

1. Information We Collect

The information we collect depends on how you interact with our website and services.

Personal Information

When you place an order, create an account, contact us, subscribe to communications, submit a review, or otherwise interact with our website, we may collect:

  • Name;
  • Email address;
  • Telephone number;
  • Shipping and billing address;
  • Country or region;
  • Order details and purchase history;
  • Customer service communications;
  • Return, refund, or replacement information;
  • Product preferences;
  • Reviews, photos, or other content you submit.

Payment information is processed securely through third-party payment providers. We do not directly store your complete payment card number, CVV, or full payment credentials.

Automatically Collected Information

When you browse our website, we or our service providers may automatically collect certain information, including:

  • IP address;
  • Browser and device information;
  • Operating system;
  • Pages and products viewed;
  • Links clicked;
  • Shopping cart activity;
  • Cookie identifiers;
  • Referring website information;
  • Approximate location based on IP address;
  • Website performance and usage information.

We use this information to operate our website, improve user experience, maintain security, analyze website performance, and prevent fraud.

2. How We Use Your Information

We may use your information for the following purposes:

  • Process and fulfill orders;
  • Confirm payments and arrange shipping;
  • Provide order confirmations, shipping updates, and other transactional communications;
  • Provide customer support;
  • Handle returns, refunds, replacements, and cancellations;
  • Respond to questions, requests, and complaints;
  • Improve our sunglasses, hats, fashion accessory collections, website, shopping experience, and services;
  • Personalize website content and product recommendations;
  • Detect, investigate, and prevent fraud, unauthorized transactions, and other security incidents;
  • Maintain the security and integrity of our website;
  • Measure website and marketing performance;
  • Send marketing communications where permitted by applicable law;
  • Comply with legal, tax, accounting, regulatory, and compliance obligations.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us at support@wilvor.com.

3. Payment Information

Payments made through our website are processed through trusted third-party payment providers.

Payment providers may process information including:

  • Name;
  • Billing information;
  • Payment method details;
  • Transaction information;
  • Payment authentication information;
  • Fraud prevention and security information.

WILVOR may receive limited payment-related information, such as payment confirmation, transaction reference, payment method type, the last digits of a payment card where applicable, payment status, and refund status.

We do not directly store complete payment card numbers, CVV security codes, or full payment credentials.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, improve website functionality, analyze website activity, maintain security, remember user preferences, and support advertising and marketing activities.

Necessary Cookies

Necessary cookies support essential website functions, including:

  • Shopping cart functions;
  • Checkout processing;
  • Customer account functions;
  • Session management;
  • Website security;
  • Fraud prevention.
Analytics and Advertising Cookies

We may use analytics and advertising technologies to understand how visitors use our website, improve our services, measure advertising performance, understand product interest, and provide more relevant content and advertising.

You may manage cookie preferences through your browser settings or any cookie preference tools available on our website. Disabling certain cookies may affect the availability or functionality of some website features.

5. Third-Party Services

We may share personal information with trusted third-party service providers that help us operate our business and provide our services, including:

  • E-commerce platform providers;
  • Website hosting providers;
  • Payment processors;
  • Shipping and logistics providers;
  • Warehouses and fulfillment partners;
  • Customer service providers;
  • Email and marketing providers;
  • Analytics providers;
  • Advertising platforms;
  • Fraud prevention and security providers;
  • IT and technical service providers;
  • Professional advisers where necessary.

We share information with these providers only as reasonably necessary for them to perform services on our behalf or support our business operations. Third-party providers may also process information according to their own privacy policies and applicable legal requirements.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws, regulations, court orders, or legal processes;
  • Respond to lawful requests from government authorities or law enforcement;
  • Investigate suspected fraud, abuse, or security incidents;
  • Protect our customers, WILVOR, our service providers, or other parties;
  • Enforce our policies, agreements, or legal rights;
  • Protect the security and integrity of our website and services.

6. Advertising and Analytics

We may use third-party analytics and advertising technologies to understand website activity, evaluate customer interests, measure marketing performance, and improve our products and services.

These technologies may collect information such as:

  • Website interactions;
  • Device and browser information;
  • Cookie and advertising identifiers;
  • Pages and products viewed;
  • Search activity;
  • Shopping cart activity;
  • Purchase activity;
  • Referral information;
  • Advertising interactions.

Depending on your location and applicable law, you may have the right to control or limit certain advertising or tracking activities through browser settings, cookie preference tools, or other mechanisms provided by applicable platforms.

7. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These safeguards may include secure connections, access controls, payment security measures, fraud prevention systems, and security monitoring.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal information.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing products and services, processing orders, handling returns and refunds, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, accounting, tax, and regulatory obligations.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements.

9. International Data Transfers

WILVOR operates an international online store and may work with service providers, payment providers, logistics providers, and technology providers located in different countries or regions.

As a result, your personal information may be processed or stored in countries or regions other than the one in which you reside. Where required by applicable law, we take appropriate measures to protect personal information transferred internationally.

10. Your Privacy Rights

Depending on your country or region and applicable privacy laws, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of certain personal information;
  • Request restriction of certain processing activities;
  • Object to certain uses of your personal information;
  • Withdraw consent where processing is based on consent;
  • Request a copy of certain personal information in a portable format where applicable;
  • Opt out of certain marketing communications.

These rights are subject to applicable laws and may not apply in every circumstance. We may need to verify your identity before processing certain privacy requests.

To submit a privacy-related request, please contact us at support@wilvor.com.

11. Marketing Communications

Where permitted by law, we may send you emails about WILVOR products, promotions, new sunglasses, hats, and fashion accessory collections, special offers, or other updates that may be relevant to you.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link contained in the email or contacting us at support@wilvor.com.

Please note that even if you unsubscribe from marketing communications, we may still send you non-promotional communications relating to your orders, payments, shipping, returns, refunds, security, or customer service requests.

12. Children’s Privacy

Our website and services are intended for general adult consumers and are not directed to children. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us at support@wilvor.com so that we can review the matter and take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites or services that you visit.

14. Business Transfers

If WILVOR is involved in a merger, acquisition, restructuring, financing, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, services, technologies, or applicable legal requirements.

When we update this Privacy Policy, we may revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Email: support@wilvor.com

Website: https://wilvor.com

We will review privacy-related inquiries and respond as appropriate in accordance with applicable laws and our internal procedures.